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•Shipment:
We ship worldwide with flat rate shipping by Hong Kong、Switzerland or Singapore Air mail.
If the payment is more than $50,
We will offer the track number for free,
We can also provide express post by EMS,DHL or UPS.
The cost is a higher than standard postage,
about $20 or higher.If you want post by EMS,DHL or UPS,
please contact us.
We will use your shipping address filed on paypal as the shipping address for the merchandise.
All items are sent out within 24 hours of receiving payment (Indicia date does not represent shipment date)
(not including weekends and public holidays)
Delivery time is around 15-45 business days to most countries:
5-18 days to USA
5-30 days to Australia
8-30 days to Canada,United Kingdom
4-8 weeks to Brazil, Russian federation, Argentina
15-35 days to most countries in Europe
As the peak shipping, delivery time has increased in some areas
Notice: Delivery time will effect by many factors, such as holidays, weather conditions etc.
For urgent delivery, additional fee is required to cover the cost paid to express service companies. The EMS/DHL upgrade options and fee information are available via a selection box on the shopping cart page before you checkout. All the EMS/DHL fee quoted on the checkout page is based on Unite State standard. Please choose correct shipping address when you select shipping method, or it will cause much trouble. Please note that items with batteries, CDs or liquid are not accepted by DHL.
For shipment to areas not covered by Regular Express Service, Remote Area Service Charge applies, if your shipping address belongs to Remote Area, We will contact you directly for the extra payment.
Return/ Refund
We will refund you if you return the items within 15 days of your receipt of the items for any reason. However, the buyer should make sure that the items returned are in their original conditions. If the items are damaged or lost when they are returned, the buyer will be responsible for such damage or loss, and we will not give the buyer a full refund. The buyer should try to file a claim with the logistic company to recover the cost of damage or loss. The buyer will be responsible for the shipping fees to return the items.
Before returning the items, please confirm the return address and the logistics method with us. After you give the items to the logistic company, please send us the tracking number. As soon as we receive the items, we will repair or exchange them ASAP.
Contact Us
All emails are supposed to be answered within 1 business day. If you do not receive a reply, please kindly resend your email and we will reply to you as soon as possible.
Feedback:
Your satisfaction and positive feedback is very important to us. Please leave positive feedback and 5 stars if you are satisfied with our items and services.
We will automatically leave positive feedback to every buyer who completed the transaction and left us positive feedbacks. In the unlikely event you are not satisfied with our service, please kindly contact us before you leave the feedback online. Because we believe that negative feedback is NOT the wise solution to solve any problems, we will try our best to solve any problem caused by us.)
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